Comprehensive Solution for Businesses
LiveChat is an intelligent customer support platform that integrates AI technology and modern automation. We help businesses connect with customers anytime, anywhere through multiple channels such as Website, Facebook, Zalo. Every conversation is an opportunity for you to build trust and achieve sustainable revenue growth
Outstanding Features
Everything you need for perfect customer care
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Multi-Channel Chat
Unified Inbox, Integrate Facebook, Zalo, Website, App in one unified interface. Manage all messages in one place.
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Intelligent AI Chatbot
Automatically answer 80% of frequently asked questions, providing 24/7 support even while you sleep. Save up to 60% on staffing costs.
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Detailed Reports
Track real-time performance with visual dashboards. Analyze customer behavior and optimize conversions
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Quick Response
Pre-made message templates and smart answer suggestions help staff respond 3 times faster
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Team Management
Automatic work distribution, track individual staff performance. Evaluate and improve service quality
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Absolute Security
End-to-end encryption, compliant with GDPR and international security standards. Your data is always protected
Modern Interface Experience
Minimalist design, easy to use yet packed with professional features. Your staff will get familiar with it in just 5 minutes
- Intuitive interface, no complex training required
- Customize colors and logo to match your brand
- Perfect responsive design on all devices
- Support for sending files, images, videos